Ajeer Direct Supervision for Outsourced Workers

The official outsourcing announcement says specified services performed by eligible resident expatriates are implemented under the direct supervision of the service-providing establishment through Ajeer. Supervision is therefore an operating control, not a job title shown only in the proposal.

The supervisor should know which workers, occupations, sites, shifts and tasks are approved; allocate work; check attendance; conduct briefings; monitor safety and quality; receive worker concerns; and control substitutions. Escalation limits should be written so urgent client requests do not bypass authorization.

The beneficiary identifies site hazards, priorities, restricted areas, acceptance standards and emergency arrangements. It should communicate through designated service owners rather than informally reassigning workers. Site coordination and provider supervision should reinforce each other.

Use shift rosters, toolbox records, task or work-order logs, quality inspections, incident reports, replacement approvals and handover notes. Evidence should be proportionate and privacy-conscious. The objective is to show the provider remained accountable for service delivery and worker support.

Compare planned and actual supervisor ratios across locations and shifts. Check absence and relief arrangements, language capability, technical authority and after-hours escalation. A supervisor who is never present or cannot control the team is not a meaningful safeguard.

This page answers a distinct search and employer-planning question. Read it with the network’s Ajeer Rules in Saudi Arabia 2026 pillar, then verify current eligibility and the exact service on the official platform before acting.